As the cold weather tightens its grip on Alabama, a surge in utility bills has hit many Alabama Power customers, leaving them with unexpectedly high costs. In response to the uproar, a petition has been launched, drawing close to 5,000 signatures, urging Alabama Power to reconsider its pricing.
Seeking to address customer concerns, Alabama Power has stepped in, assuring its users that, in collaboration with the Alabama Public Service Commission, no disconnections will occur due to non-payment until March 15th. The company acknowledges the challenges faced by its customers and emphasizes its commitment to providing support during this period of financial strain.
In an effort to tackle the issue of affordability, Alabama Power is actively working to assist customers who are struggling to meet their bills. They urge affected customers to reach out and engage in discussions about potential payment options. Prior to making a call, the company recommends checking their website, www.alabamapower.com, for answers to common queries or submitting questions through an online form.
Recognizing the widespread need for assistance, Alabama Power suggests exploring resources such as Project SHARE, LIHEAP, and ABC Trust Fund to help alleviate the financial burden of power bills. In these challenging times, the company remains committed to helping customers navigate financial difficulties and ensuring they have access to the support they need.