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Tesla recalls nearly 200,000 cars over software glitch that prevents rearview camera display

Tesla is conducting a recall for almost 200,000 vehicles in the United States due to a software glitch affecting the display of the rearview camera. This recall specifically involves certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running particular software versions. Tesla has taken corrective action by releasing a complimentary over-the-air (OTA) software update to fix the problem, and official notification letters are scheduled to be sent out on March 22.

The decision to recall was prompted by reports from customers about malfunctions in camera feeds, including the rearview camera, starting on December 26. Importantly, Tesla has assured that there have been no reported accidents, injuries, or fatalities linked to this software issue.

For owners of the affected vehicles seeking assistance, Tesla customer service can be contacted at 1-877-798-3752, mentioning recall number SB-24-00-002. Alternatively, individuals can get in touch with the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 1-888-327-4236.

This recall follows closely on the heels of Tesla’s recent recall in China, where over 1.6 million electric vehicles faced issues. In China, concerns centered around autopilot features and door latch glitches, with regulators expressing worries about potential misuse of the driving assistance feature leading to accidents. Another recall in China affected over 7,500 Model S and Model X vehicles due to concerns about non-collision side doors unlocking during a crash.

Aside from these recalls, Tesla owners in the Chicago area encountered challenges charging their vehicles in freezing temperatures, leading to some being stranded. Acknowledging that its vehicles consume more energy in cold weather, Tesla recommends keeping them plugged in whenever possible to address these challenges.

Meanwhile, Tesla’s latest quarterly report revealed a 15% decline in profits. The company attributed this decline to challenges associated with artificial intelligence research, the production ramp-up of the Cybertruck, and price cuts on its cars. Despite these challenges, Tesla delivered an impressive 1.8 million cars in 2023, representing a nearly 40% increase over the previous year. Notably, the Model Y accounted for over 1 million of the total sales. Tesla hinted at future growth with the global expansion of its next-generation vehicle platform.

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